5 steps to success
At the core of our vibrant culture are our five key steps to success which define the way we do business, the relationships we develop, and our approach to staff satisfaction.
Take a look at the key values that guide UHY Haines Norton's business activities.
Don’t forget where you started
With the strength of a big business, combined with the heart of a boutique firm, our service is second to none.
At UHY Haines Norton we have been lucky enough to undergo a large amount of growth, gaining an international network of resources and with associated offices in all major cities in Australia and New Zealand. But that doesn’t mean we treat our clients or staff with the detachment and animosity of a large conglomerate.
By remembering where we started and how we got to this point, we ensure that we always dedicate the same level of value in our relationships, quality client service, open communication and a vibrant culture as we did from the beginning.
Two heads are better than one
It is through teamwork that we achieve greater success.
We adopt a collaborative approach to all of our relationships. It is through working closely with our clients and listening to their specific needs that we are able to deliver tailored strategies and proven solutions.
In the workplace everyone has a voice. This open communication and engagement allows us to enjoy diversity of opinion and innovation of ideas. With a team structure, we are able to combine the expertise and skill of different individuals to produce outcomes that exceed all expectations.
Lead by example
Our ‘Partner Led’ service redefines the way accounting firms interact with their clients.
Nobody wants to be kept on hold to only find they aren’t able to speak with their adviser, or have to speak with staff that have no idea about their situation!
Our Partner Led service gives the assurance that our clients will have consistent and direct access to the engagement partner and service team. Our Partners take an active role in servicing your work and have a genuine interest in you.
Quality is never an accident
All situations are unique, therefore our strategies and advice must be unique too.
There is nothing generic about our service or tactics. Through thorough analysis and expert knowledge we consistently deliver customised solutions and ultimately achieve results.
All staff are committed to offering a quality service, trusted advice and expert analysis to ensure success. Our clients join us because of our commitment to superior work and advice, and stay with us because of our unparalleled service.
There's always time for fun
We embrace the social aspect of business, and encourage a healthy work-life balance.
It’s time for professional services firms to break away from the age old accountant stereotype of all work and no play. Our flat team structure void of hierarchy and ego encourages an accepting and vibrant environment full of opportunity.
With a social committee, sporting groups, flexible work hours and regular company events, staff are enthusiastic in their approach to work, and it is no surprise – they stay with us long term.